Lo -Behold, and any related entities (” the Lo – Behold”, we”, us”, and/or our”) are committed protecting and respecting personal data and privacy. This privacy policy (” Policy”) outlines how we collect, use, disclose, and retain your personal data. This Policy also outlines the basis upon which personal data that we collect or receive from you via our website at www.lobehold.com (“The Lo-Behold Website”) and/or through other channels (e.g. at our hotels or entities, and how they will use, be processed and/or disclosed by or on behalf of us. This Policy also contains information about how you can access, correct or update personal data that we have on you. This Policy explains how we might collect, use, and disclose personal data.
You acknowledge that you have reviewed this Policy. By accessing or using this website, or by providing us with your personal information, you agree to our collection, use, and disclosure of your personal details for the purposes and manner described in this Policy. You must agree to this Policy before you can access or give us any personal data.
PERSONAL DATA THAT WE COLLECT, USE, AND/OR DISCLOSE
The following information may be collected, used, processed, and/or disclosed by us:
* We need information from you
When you visit and/or use this Website, we may also collect your personal data. This includes where you enter your personal data at different places on The Lo – Behold website where it may be required to provide certain personal data. You can give us information by filling out forms on the relevant Website, or by corresponding by phone, email, or other means. This includes information that you give us when you register to use The Lo – Behold website, subscribe to our services or search for a product. You can also place a reservation, order, enquiry or inquiry on the Website or by e-mail.
* We collect information about you
Information that is automatically sent by your web browser, tablet, smartphone, or computer to us may be collected. If you would like to see what information is being sent automatically or to modify your settings, please check the settings of both your browser and device. Also, please refer to the section below on “Cookies”. We may automatically gather the following information in this regard:
* Technical information including your Internet Protocol (IP) address to connect to the Internet, your login details, browser type, version, time zone setting and browser plug-in versions, operating system, platform and other information.
* Information about your visit including the complete Uniform Resource Locators clickstream to, from and through The Lo – Behold website (including date and/or time); products viewed/searched for; page response times and download errors; length of visits to specific pages; page interaction information (such scrolling, clicks and mouse-overs), as well as any phone number used to contact our customer service number.
* Information that we get from other sources
We may share information about you with third parties, such as business partners, sub-contractors for technical, payment, and delivery services, and analytics providers, search providers, credit reference agents, and other providers.
* Additional information
You can also communicate with us via the Lo – Behold website regarding customer service issues and feedback. We may also collect personal data during such communications. This customer data is sometimes used to analyze customers’ interests to tailor programs and offers to better meet their needs.
You consent to the collection, use, and disclosure of your personal information and to our processing thereof for the purposes described in this section.
* Pre-Arrival Information and Reservations
We will need the following information to fulfill our obligations under any contract between you and us.
* Name of the customer
* Mailing address
* Billing address
* Electronic-mail information
* Phone number
* Credit-card information
